Privacy and general conditions

Prior recommendation

I welcome you to this website and I recommend that you read my Privacy Policy. Here I describe the way in which toptoursgirona.com and all its subdomains collect and use information about its clients and users of this website.

On this website, the personal data of users is respected and cared for. As a user you should know that your rights are guaranteed.

I have strived to create a safe and reliable space.

Your privacy is important to me.

In this privacy statement I explain what personal data I collect from my users and how I use them.

I encourage you to read these terms carefully before providing your personal data on this website. Those over the age of thirteen may register at https://www.toptoursgirona.com as users without the prior consent of their parents or guardians.

In the case of minors under thirteen years of age, the consent of the parents or guardians is required for the processing of their personal data.In no case will data related to the professional, economic situation or the privacy of the other members of the family be collected from the minor, without their consent.

If you are under the age of thirteen and have accessed this website without notifying your parents, you should not register as a user.On this website, the personal data of users is respected and cared for. As a user you should know that your rights are guaranteed.

I have strived to create a safe and reliable space and that is why I want to share my principles regarding your privacy:

• I never request personal information unless it is really necessary to provide the services you require.
• I never share personal information of my users with anyone, except to comply with the law or in case I have your express authorization.
• I never use your personal data for a purpose other than that expressed in this privacy policy.

It should be noted that this Privacy Policy could vary depending on legislative or self-regulation requirements, so users are advised to visit it periodically. It will be applicable in the event that users decide to fill in any form of any of their contact forms where personal data is collected.

Top tours Girona has adapted this website to the requirements of Organic Law 15/1999, of December 13, on the Protection of Personal Data (LOPD), and Royal Decree 1720/2007, of December 21, known as the Regulations for the development of the LOPD. It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons (RGPD), as well as with Law 34/2002, of July 11, of Information Society Services and Electronic Commerce (LSSICE or LSSI).

Responsible for the treatment of your personal data.

Responsible Identity: Anna Rosell Manuel

Commercial name: Top tours Girona

NIF / CIF:

Address: Rutlla 226, 3º -1. 17003 Girona (GIRONA)

Email: info@toptoursgirona.com

Activity: Electronic commerce and services

For the purposes of the provisions of the aforementioned General Data Protection Regulations, the personal data that you send me through the web forms will receive the data treatment of “Users of the web and subscribers”.
For the treatment of my users’ data, I implement all the technical and organizational security measures established in the current legislation.

Principles that I will apply to your personal information.

In the processing of your personal data, I will apply the following principles that comply with the requirements of the new European data protection regulation:

1. Principle of legality, loyalty and transparency: I will always require your consent for the processing of your personal data for one or more specific purposes that I will inform you in advance with absolute transparency.
2. Principle of data minimization: I will only request data that is strictly necessary in relation to the purposes for which I require it. The minimum possible.
3. Principle of limitation of the conservation period: the data will be kept for no longer than necessary for the purposes of the treatment, depending on the purpose, I will inform you of the corresponding conservation period, in the case of subscriptions, I will periodically review my lists and delete those records inactive for a considerable time.
4. Principle of integrity and confidentiality: Your data will be treated in such a way that adequate security of personal data is guaranteed and confidentiality is guaranteed. You should know that I take all the necessary precautions to avoid unauthorized access or improper use of my users’ data by third parties.

How have I obtained your data?

The personal data that I deal with in Top tours Girona come from:

• Contact Form.
• Contact information published on the users’ web pages.

What are your rights when you provide me with your data?

Anyone has the right to obtain confirmation on whether or not at Top tours Girona I am treating personal data that concerns me.Interested persons have the right to:

• Request access to personal data relating to the interested party.
• Request its rectification or deletion.
• Request the limitation of your treatment.
• Oppose the treatment.
• Request the portability of the data.

Interested parties may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case I will only keep them for the exercise or defense of claims.In certain circumstances and for reasons related to their particular situation, the interested parties may object to the processing of their data. Anna Rosell will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. As an interested party, you have the right to receive the personal data that concerns you, that you have provided me and in a structured format, of common use and mechanical reading, and to transmit them to another person in charge of the treatment when:

• The treatment is based on consent.
• The data has been provided by the person concerned.
• The treatment is carried out by automated means.

By exercising your right to data portability, you will have the right to have personal data transmitted directly from controller to controller when technically possible.

The interested parties will also have the right to effective judicial protection and to file a claim with the control authority, in this case, the Spanish Agency for Data Protection, if they consider that the processing of personal data that concerns them violates the Regulation.

For what purpose do I treat your personal data?

When a user connects to this website, for example to comment on a post, send an email to the owner, or make a contract, they are providing personal information for which Top tours Girona is responsible. This information may include personal data such as your IP address, name, physical address, email address, telephone number, and other information.
By providing this information, the user gives their consent for their information to be collected, used, managed and stored by https://www.toptoursgirona.com, only as described in the Legal Notice and in this Privacy Policy.
In Top tours Girona there is a personal information capture system (form) and I treat the information provided by interested persons with the following purpose:

• Contact form: I request the following personal information:
  Name, Email, Hotel address and telephone, to respond to the requirements of the users of https://www.toptoursgirona.com.
  For example, I can use this data to respond to your request and respond to doubts, complaints, comments or concerns that you may have regarding the information included on the web, the services provided through the web, the treatment of your personal data, questions regarding the legal texts included in the web, as well as any other queries you may have that are not subject to the contracting conditions. Likewise, the information collected will allow to request the corresponding service for a possible processing of it offline. Requests will be answered by email. The website does not allow you to manage payments directly. I inform you that the data you provide will be located on the servers of Webempresa (Anna Rosell’s provider) within the EU.

There are other purposes for which I treat your personal data:

• To guarantee compliance with the conditions of use and applicable law. This may include the development of tools and algorithms that help this website to guarantee the confidentiality of the personal data it collects.
• To support and improve the services offered by this website.
• Other non-identifying data obtained through some cookies that are downloaded to the user’s computer when browsing this website are also collected, which are detailed in the cookie policy.
• To manage social networks. Top tours Girona can have a presence on social networks. The treatment of the data that is carried out of the people who become followers in the social networks of the official pages of https://www.toptoursgirona.com, will be governed by this section. As well as those conditions of use, privacy policies and access regulations that belong to the social network that is appropriate in each case and previously accepted by the user of Anna Rosell. It will process your data for the purpose of correctly managing your presence on the social network, reporting activities, products or services of Top tours Girona. As well as for any other purpose that the regulations of social networks allow. In no case will I use the profiles of followers on social networks to send advertising individually.

Legitimation for the treatment of your data.

The legal basis for the processing of your data is: consent.To contact or make comments on this website, consent is required with this privacy policy.The prospective or commercial offer of products and services is based on the consent that is requested, without in any case the withdrawal of this consent conditioning the execution of the subscription contract.

Category of collected data.

The categories of data that are treated are identifying data.In no case are specially protected categories of data
treated.

How long will I keep your data?

The personal data provided will be kept until its deletion is requested by the interested party.

To which recipients will your data be communicated?

Many tools that I use to manage your data are hired by third parties.
To provide services strictly necessary for the development of the activity, https://www.toptoursgirona.com, shares data with the following providers under their corresponding privacy conditions:

Google Analytics: a web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files located on your computer, to help https://www.toptoursgirona.com to analyze the use made by users of the website.
The information generated by the cookie about your use of https://www.toptoursgirona.com (including your IP address) will be directly transmitted and filed by Google on servers in the United States.

Hosting: Webempresa Europa, S.L., domiciled in Spain. More information at: https://www.webempresa.com (Webempresa Europa, S.L.). Webempresa Europa, S.L. treats the data in order to perform its hosting services to Anna Rosell.

Web platform: Automattic Inc., domiciled in the USA. More information at: https://es.wordpress.com/ (Automattic Inc.). Automattic Inc. treats the data in order to perform its web platform services to Anna Rosell.

Navigation.

When browsing https://www.toptoursgirona.com, non-identifiable data may be collected, which may include, IP addresses, geographical location (approximately), a record of how the services and sites are used, and other data that cannot be used to identify the user.
Among the non-identifying data are also those related to your browsing habits through third-party services.
This website uses the following third-party analysis services:

• Google analytics.

I use this information to analyze trends, administer the site, track user movements around the site, and to gather demographic information about my user base as a whole.

Secret and data security.

https://www.toptoursgirona.com undertakes to use and process the personal data of users, respecting their confidentiality and using them in accordance with the purpose thereof, as well as to comply with their obligation to save and adapt them all measures to avoid alteration, loss, treatment or unauthorized access, in accordance with the provisions of current data protection regulations.
This website includes an SSL certificate. It is a security protocol that makes your data travel in an integral and safe way, that is, the transmission of data between a server and a web user, and in feedback, is fully encrypted or encrypted.https://www.toptoursgirona.com cannot guarantee the absolute impregnability of the Internet network and therefore the violation of data through fraudulent access to them by third parties.
Regarding the confidentiality of the processing, Anna Rosell will ensure that any person who is authorized by Top tours Girona to process the client’s data (including its staff, collaborators and providers), will be under the appropriate obligation of confidentiality (be it a contractual or legal duty).
When a security incident occurs, when Top tours Girona realizes, it must notify the Client without undue delay and must provide timely information related to the Security Incident as it is known or when the Client reasonably requests it.

Accuracy and veracity of the data.

As a user, you are solely responsible for the veracity and correctness of the data you send to https://www.toptoursgirona.com, exonerating Anna Rosell (Top tours Girona) from any responsibility in this regard.

Users guarantee and respond, in any case, to the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated.

The user agrees to provide complete and correct information in the contact form.

Acceptance and consent.

The user declares to have been informed of the conditions on protection of personal data, accepting and consenting to the treatment thereof by Anna Rosell (Top tours Girona) in the manner and for the purposes indicated in this privacy policy.

Revocability.

The consent given, both for the treatment and for the transfer of the data of the interested parties, is revocable at any time by communicating it to Anna Rosell (Top tours Girona) in the terms established in this Policy for the exercise of ARCO rights.

This revocation will in no case be retroactive.

Changes in the privacy policy.

Anna Rosell reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as to industry practices. In these cases, Anna Rosell will announce on this page the changes introduced with reasonable anticipation of their implementation.

Commercial emails.

In accordance with the LSSICE, https://www.toptoursgirona.com does not perform SPAM practices, so it does not send commercial emails that have not been previously requested or authorized by the user.

In accordance with the provisions of Law 34/2002 on Information Society Services and electronic commerce, https://www.toptoursgirona.com undertakes not to send commercial communications without properly identifying them.

Document revised on 05-15-2018.